Privacy Policy
At Castle and Coast Travel LLC your trust means the world to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, request a quote, or book a trip with us.
By using our services or visiting our site, you agree to the terms outlined below.
1. What Information We Collect
When you interact with us, we may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address
Travel Details: Destination preferences, travel dates, group size, budget, and special requests
Payment Information: Credit/debit card details or other payment info (processed securely through third-party vendors)
Identification Information: Passport numbers, birthdates, or other ID when required for booking
Technical Information: IP address, browser type, pages visited on our site (collected via cookies)
2. How We Use Your Information
We only use your information to:
Help you plan and book your vacation
Communicate with you about your trip
Provide personalized travel recommendations
Send updates, confirmations, and itineraries
Improve our website and services
Share occasional travel tips, news, or promotions (you can opt out anytime!)
We do not sell or rent your personal information to third parties.
3. Who We Share Information With
We only share your information with:
Travel suppliers (such as airlines, resorts, cruise lines, and tour operators) for booking purposes
Payment processors to securely handle transactions
Email marketing services (if you opt in to our newsletters)
Legal authorities if required to comply with law or protect our business
All third-party partners are expected to keep your data secure and use it only for the intended purpose.
4. Cookies & Website Tracking
Our website uses cookies to enhance your browsing experience and gather anonymous analytics. These cookies help us understand what content is helpful to you and how we can make the site better. You can manage your cookie preferences through your browser settings.
5. How We Protect Your Information
We take your privacy seriously. We use industry-standard security measures to safeguard your data from unauthorized access, loss, or misuse. This includes encryption, secure data storage, and limiting access to only those who need it to help with your booking.
6. Your Rights & Choices
You can:
Request access to or correction of your personal data
Ask us to delete your information (unless required to keep it for legal or transactional reasons)
Opt out of marketing emails anytime by clicking “unsubscribe” at the bottom of any message
To make a request or ask a question, contact us via the form on our website.
7.Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content or advertisements. Cookies are small data files placed on your device that help our site function properly and understand how visitors use it.
Some cookies are essential for the website to operate, while others help us improve performance, measure engagement, and deliver relevant marketing. You can control or delete cookies through your browser settings and may choose to disable non-essential cookies at any time. Please note that disabling cookies may affect certain site features or functionality.
We may also allow third-party service providers (such as analytics or advertising partners) to use cookies on our site. These third parties may collect information about your online activities over time and across different websites. For more details about how we handle personal data, please see the rest of this Privacy Policy.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date. We encourage you to review it periodically to stay informed.