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About

One Horizon Travel

Mary in Italy

Get to know the owner

Owner of One Horizon Travel Ltd, Mary Donaldson, is committed to finding your perfect holiday, wherever in the world that may be.

With a passion for creating seamless, unforgettable adventures, Mary ensures every detail is thoughtfully taken care of – so your journey begins the moment you start planning. She has a particular interest in wildlife encounters and can advise on experiences that will take your holiday to the next level.

Mary has travelled extensively, though she still has several countries that she would like to tick off her bucket list! Now with a growing family, she is keen for her children to share her enthusiasm for exploring new places. Her favourite countries are Italy, South Africa and Thailand.

Our Values

At the heart of our travel agency lies a simple mission: to create meaningful, personalised holidays that go far beyond the ordinary.

Personal Service with Professionalism
We take time to understand your needs, interests, and preferences, then craft a journey that fits perfectly. You’re not just a booking; you’re a valued client. We offer a friendly, informed, and responsive service you can rely on, time and time again.

Exceeding Expectations
We don’t just meet expectations – we aim to exceed them. Whether it’s a thoughtful extra touch or seamless behind-the-scenes planning, we strive to deliver exceptional service at every stage.

Integrity, Honesty, and Accountability
We provide clear, honest advice and transparent pricing. No hidden agendas, just your best interests at heart. We take full responsibility for our work. If we make a mistake, we own it, fix it promptly, and learn from it.

Sustainable and Responsible Travel
We care deeply about the world we help you explore. We actively seek out and support suppliers who share our values around ethical, sustainable, and community-conscious travel.

Alison and Stephen - Banff, Canada

Our Latest ARTICLES

Read our latest blogs to find out what we’ve been up to, to read the latest travel news or to be inspired…

Get in touch

We are open every day 9:00am to 6:00pm, Monday to Friday, although we are also available after hours to support your dream holiday planning.